Privacy Policy
Effective 19 August 2026 · Last revised 6 November 2026
A vehicle sale involves two people's personal details, and only one of them ever agreed to anything with us. We built around that. This page says what we hold, what we deliberately do not hold, and why.
Who we are
Owners Row is a business operated from Abita Springs, Louisiana, United States. We are the party responsible for the information described here.
Owners RowAbita Springs, Louisiana
United States
[email protected]
The short version
No accounts. No passwords. No advertising trackers. We do not sell your information, we do not rent it, and we do not share it with anyone for marketing.
We do use Google Analytics to see how many people visit and which pages they use. It sets cookies. Nothing you type into the kit is ever sent to it — see How we measure the site.
Your buyer's details are never written down by us at all. They exist in your browser while you print the paperwork and they are gone when you close the page.
New on 6 November 2026: if you send us a question through the box on our site, we now keep it. Here is what we keep and why.
The free kit holds nothing on our side
When you use the free kit, everything you type stays in your own browser, on your own device, in ordinary browser storage. It never reaches us. We have no copy, no backup, and no way to look at it.
Clear your browser data and it is gone — including from us, because we never had it. Print what matters before you do that.
How we measure the site
We use three things to understand how the site is used.
Google Analytics
Google Analytics tells us how many people visit, how they found us, which pages they read and roughly where they are. To do that it sets cookies in your browser, and Google receives your IP address and basic details about your browser and device, which it handles under its own privacy policy.
What we send it: the page you are on, with the web address cleaned of everything except which state or document it shows, and plain-word events such as chose a state, opened a document or printed.
What we never send it: anything you type — no names, phone numbers, addresses, VINs, prices, or anything about your buyer. Our code passes only a fixed list of words, so there is no path for those details to reach it. We have also turned off Google’s advertising features and its cross-device “signals”.
If you would rather not be counted, you can block cookies for this site, use a browser or extension that blocks analytics (many do by default), or install Google’s opt-out add-on. The site and the kit work exactly the same either way.
Cloudflare Web Analytics
Our hosting provider, Cloudflare, counts page views for us. It sets no cookies and does not track you from one site to another. It records which page was loaded, how fast it loaded, the referring site, and general browser and country information, under Cloudflare’s privacy policy.
Our own counter
We also keep simple daily totals of our own — for example, how many print jobs ran or how many times Texas was chosen. It sets no cookies and stores no identifier: each entry is a count for a day, with the state Cloudflare sees the request come from and the size of the screen. Nothing in it can tell one visitor from another.
If you ask us a question
Our state rules page has a box for questions. If you use it, we keep your question, the state you chose, the page you sent it from and when you sent it. If you tick the box and give your email, we keep your address and that you agreed, and we use it only to answer that question. Without the tick, we do not keep the address.
We use questions to write better answers on this site, without your name or address. We keep them for up to twelve months, on Cloudflare, and we never sell them. We use AI tools to help draft replies, so those tools process your question and your address. A person reviews each reply before it is sent from [email protected]. To have yours deleted, write to the address below.
🔒 What we deliberately do not hold
- Your buyer's name, address, license number or signature. Those go straight onto the printed bill of sale and are never written to storage anywhere — not on our servers, not even in your browser. Your buyer never agreed to anything with us, so we do not keep their information. The paper is the record.
- A password, because there is no account to protect.
Who else is involved
- Our hosting provider, Cloudflare, which serves the site, records ordinary server logs including IP addresses like any web host, provides the cookieless page counts described in How we measure the site, and stores questions sent through our question box.
- Google, for Google Analytics, as described in How we measure the site, and for the email account we reply from.
- The AI tools we use to help draft replies, only if you send us a question.
- YouTube, only if you press play on one of our short videos. A page shows a picture of the video that we host ourselves; nothing loads from YouTube until you press play. Then the player loads from youtube-nocookie.com, and YouTube’s own privacy policy governs what it collects.
- Nobody else. We do not send text messages. We send email only to answer a question you asked us to answer that way.
That is the complete list. No advertising networks and no data brokers. Two analytics services — Google Analytics and Cloudflare’s — and nothing you type is sent to either.
How long we keep it
The free kit: nothing. It never leaves your device, so there is nothing on our side to keep. Questions you send us: up to twelve months, and then they are deleted automatically.
Your rights
Wherever you live, you can ask us to:
- Show you what we hold about you.
- Correct it if it is wrong.
- Delete it.
- Send you a copy of what you gave us.
Write to [email protected]. We will need to be satisfied you are the person the information is about before we act.
We do not sell personal information and we do not share it for cross-context behavioural advertising, as those terms are used in United States state privacy laws. There is nothing to opt out of, because we never started.
Children
The service is for adults selling vehicles. We do not knowingly collect information from anyone under 18.
Security
The site is served over HTTPS. We keep as little as possible, which is the most effective security measure available to us. No system is perfectly secure, and we will not claim ours is.
Changes
If this policy changes, the revision date at the top changes with it. If a change means we start holding something we did not hold before, we will say so plainly rather than quietly editing this page.